Changes made in the Admin Hub will propagate and update all instances where the User's Atlassian account is used. You can only update an email address if the new email address also belongs to a domain you verify for your organization. If you want to update the email address of a managed account to another email address, make sure you’ve verified the domain for the email you want to update to.įrom the Email address field, enter the updated email address and click the checkmark. In Admin Hub ( ), click on Directory in the top bar > select Managed accounts > locate the user's Atlassian account and click into the fields to edit the values:
Please reach out to your organization admins, only they will be able to update your account's email address.Ī Managed account is a User who is being managed by an Atlassian organization due to Domain Verification.Īs an Organization Admin, if the user's new email address has not been used: If you use a managed account, you won't be able to directly update your account's email address.
Log back into the original Atlassian account and change its email address to the (now available) desired email address.Conclude the email verification and update on this other address - only this will fully release the desired email address.This other email address must be something accessible: either a personal account or an email alias.
Login to the account associated to the desired email address and change its email address to another one (a third email address)The desired email address must be released from the existing Atlassian account so that it is available to be used on the original account: If the email address you enter is already used in Atlassian you will get a notification: If an unmanaged u ser has used their new email address with an Atlassian cloud product or website:
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